Privacy Policy

1.1 Privacy Commitment

At PPGAMING, we are dedicated to safeguarding your personal information. This Privacy Policy outlines the information we collect when you use our services, why we collect it, and how we use it. By using our services, you agree to this Privacy Policy, forming a mutual agreement between you and PPGAMING (“We”, “Us”, or “Our”). This Privacy Policy is an integral part of PPGAMING’s Terms and Conditions. Any changes to this policy will be communicated by posting the updated terms on our platforms, so we encourage you to review it regularly.

1.2 Information We Collect

We define Personal Information as any data that can be used to identify an individual, including, but not limited to, your first and last name, date of birth, home or other physical address, email address, phone number, or other relevant information. You may be required to provide Personal Information when using our website, registering for an account, or utilizing our services. The types of Personal Information we collect may include contact information, shipping and billing details, transaction history, website usage preferences, and feedback on our services.

This information is stored on servers in various locations and is essential for providing and improving our services. We collect this data with your knowledge and consent.

1.3 Data Collection and Processing Methods

We may also receive Personal Information from online vendors, service providers, and third-party vendors’ customer lists, which we process in accordance with this Privacy Policy. Additionally, we may engage third-party service providers for technical support, processing online transactions, and maintaining your account. We take measures to ensure that these third parties protect your privacy, and any information disclosed to them will be handled according to this policy.

1.4 Use of Information

The Personal Information we collect is used to deliver our services, provide customer support, conduct security and identity verification checks, process online transactions, and assist with your participation in third-party promotions. We may share your Personal Information with our selected partners for promotional offers and information about our products and services. Your participation in surveys or contests is voluntary, and you may be asked to provide contact and demographic information. By accepting any contest prize or winnings from us, you consent to the use of your name for advertising purposes.

If you do not wish to receive promotional information, you can opt out through your account settings or by contacting us directly.

1.5 Disclosures of Information

We may disclose your Personal Information if required by law or if we believe in good faith that such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of users of the services or the public. If we suspect fraudulent activity, we reserve the right to share relevant information with online gaming sites, financial institutions, appropriate agencies, and relevant authorities. Data may also be anonymized and shared for research on addiction prevention.

1.6 Access to Information

You can opt out of promotional communications through your account settings or by contacting us. You may also contact us to verify, update, or raise concerns about the Personal Information we have collected about you. Upon request, we will update your information or mark it to prevent future marketing use, subject to legal obligations.

1.7 Use of Electronic Service Providers

To play real money games, you will need to process financial transactions with us, which may involve third-party electronic payment systems. By using our services, you consent to the transfer of your Personal Information, including transactions processed outside your country. We ensure that these arrangements protect your privacy.

1.8 Security Reviews

We reserve the right to conduct security reviews to verify registration data and monitor your use of our services for potential breaches of our Terms and Conditions. By using our services, you authorize us to use and disclose your Personal Information to third parties as part of these reviews, including information transfers outside your country.

1.9 Security Measures

We prioritize security and implement measures to protect your information. Personal Information is stored in encrypted, password-protected databases within secure networks, and we ensure our subsidiaries, agents, affiliates, and suppliers employ adequate security measures.

1.10 Protection of Minors

Our services are not intended for individuals under the age of eighteen (18) or the lawful age in their jurisdiction. We take steps to identify and prevent minors from accessing our services and will remove any personal information provided by minors from our records.

1.11 International Data Transfers

Personal Information collected through our services may be stored and processed in any country where we or our affiliates, suppliers, or agents operate. By using our services, you consent to the transfer of information outside your country, including to countries with different privacy laws. We ensure our agents, affiliates, and suppliers comply with our privacy standards regardless of location.

1.12 Use of Cookies

When accessing our services, we may store information on your device through cookies, which are small text files that record your preferences. We also use Local Shared Objects, or “flash cookies,” to remember your visits across our sites. Cookies help us monitor site traffic, improve our services, and personalize your experience. You can manage cookie preferences through your browser settings, but declining cookies may limit your ability to use some interactive features of our sites.

1.13 Third-Party Practices

We cannot guarantee the protection of any information provided to third-party sites linked to or from our services. These third-party sites operate independently and have their own privacy policies, for which we are not responsible.

1.14 Legal Disclaimer

Our services operate “AS-IS” and “AS-AVAILABLE” without liability. We are not responsible for events beyond our control and cannot guarantee error-free performance regarding the privacy of your Personal Information.

1.15 Consent to Privacy Policy

Your use of our services constitutes your agreement to this Privacy Policy, which should be read in conjunction with our Terms and Conditions. We may update this Privacy Policy periodically, and your continued use of our services signifies your acceptance of any changes.

1.16 Links to Other Websites

Our website may contain links to other sites not covered by this Privacy Policy. We are not responsible for the functionality or errors of linked sites; their operators are solely responsible for their performance and privacy practices.

1.17 Data Collection Explanation

Our Privacy Policy clearly explains the types of data we collect about users, including:

• Name, username, and user ID
• Contact information (email, phone number)
• Chat messages and interactions with other accounts
• Gender, age, and/or date of birth
• Device-related information and location data (including IP addresses)
• Photos, audio, video content submitted through the services
• Marketing and communication preferences
• Survey responses, competition or tournament information, and other data provided during registration or use of our services
• Usage and transaction data

1.18 Data Usage Explanation

We collect, use, disclose, and process your personal data for various purposes, including:

• Processing applications, transactions, and communications
• Administering and providing access to our services
• Ensuring safety and protection
• Verification and identification
• Supporting and updating software and services
• Facilitating customer interactions
• Conducting research and analysis to improve services
• Marketing and advertising purposes
• Generating statistics and research results
• Complying with legal or regulatory obligations

1.19 Data Deletion Request

You have the right to request the deletion of your personal information under certain circumstances, subject to exceptions. To make a removal request, please contact our Customer Service at [email protected].